at777 Privacy Policy

1 Introduction

at777 ("we," "us," "our," "the Platform") is committed to protecting the privacy and personal data of every player who registers and uses the at777 online gaming platform at at777.app. This Privacy Policy describes our practices regarding the collection, use, storage, sharing, and protection of your personal information.

This Privacy Policy applies to all users of the at777 platform, including visitors who browse the site without registering, registered players, and any other individuals whose personal data at777 processes in connection with the operation of the platform. It covers all interactions with at777, including through our website, live chat support, email communications, and any other channels through which you engage with us.

This Privacy Policy should be read alongside the at777 Terms and Conditions, which govern your use of the platform. By accessing or using the at777 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

2 Personal Data We Collect

at777 collects personal data that is necessary, relevant, and not excessive in relation to the purposes for which it is collected. The categories of personal data we collect include the following:

2.1 Registration & Identity Data

• Full legal name as it appears on your government-issued ID;
• Date of birth (used to verify the 21+ age requirement);
• Nationality and country of residence;
• Email address and mobile number;
• Username and encrypted password;
• Preferred language and currency settings.

2.2 Identity Verification (KYC) Data

• Copies of government-issued photo identification (e.g., PhilSys National ID, passport, driver's license, SSS ID, GSIS ID, PRC ID, or Voter's ID);
• Proof of address documents (e.g., utility bills, bank statements dated within three months);
• Proof of payment method ownership (e.g., GCash or PayMaya account screenshots showing your registered name);
• Source of funds documentation where required by anti-money laundering regulations.

2.3 Financial & Transaction Data

• Deposit and withdrawal transaction records, including amounts, dates, and payment methods used;
• Payment method details (e.g., GCash mobile number, BPI or BDO account reference — we do not store full bank account numbers or card numbers);
• Account balance history and bonus transaction records.

2.4 Gaming Activity Data

• Game session records, including games played, bets placed, wins, and losses;
• Bonus and promotion usage history;
• Responsible gaming tool settings (deposit limits, self-exclusion status, session reminders).

2.5 Technical & Device Data

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Session timestamps and login history;
• Cookie identifiers and similar tracking data (see Section 7).

2.6 Communications Data

• Records of your communications with at777 customer support via live chat or email;
• Feedback, complaints, and dispute records;
• Marketing communication preferences.

3 How We Collect Your Data

at777 collects personal data through the following means:

Collection Method	Examples
Direct submission	Registration form, KYC document uploads, support chat, email inquiries
Automated collection	Cookies, server logs, session tracking, device fingerprinting
Payment processors	Transaction confirmations from GCash, PayMaya, BPI, BDO, Metrobank
KYC verification providers	Identity verification results from third-party KYC service providers
Game providers	Game session data from licensed game software suppliers
Regulatory bodies	Information shared by PAGCOR or other competent authorities where required

4 How We Use Your Personal Data

at777 uses the personal data we collect for the following purposes:

• Account creation and management: To register your at777 account, verify your identity, and maintain your player profile;
• Age and eligibility verification: To confirm that you meet the 21+ minimum age requirement and other eligibility criteria under Philippine gaming regulations;
• Payment processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods;
• Gaming services: To provide access to casino games, live dealer tables, slots, bingo, and other at777 platform features;
• Bonus and promotion administration: To apply, track, and manage bonuses, free spins, and promotional offers;
• Responsible gaming: To enforce deposit limits, self-exclusion requests, and other responsible gaming tools you activate through your account settings;
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct;
• Regulatory compliance: To fulfill our obligations under applicable Philippine laws, PAGCOR regulations, and anti-money laundering requirements;
• Customer support: To respond to your inquiries, resolve disputes, and improve our support services;
• Marketing communications: To send you promotional offers, platform updates, and relevant gaming news — only where you have provided consent or where permitted by applicable law;
• Platform improvement: To analyze usage patterns, troubleshoot technical issues, and enhance the overall at777 player experience.

5 Legal Basis for Processing

at777 processes your personal data on the following legal bases, consistent with the Data Privacy Act of 2012 of the Philippines:

• Contractual necessity: Processing required to fulfill our obligations under the at777 Terms and Conditions, including account management, payment processing, and game provision;
• Legal obligation: Processing required to comply with applicable Philippine laws, PAGCOR regulations, anti-money laundering obligations, and other regulatory requirements;
• Legitimate interests: Processing necessary for fraud prevention, platform security, responsible gaming enforcement, and improving our services — where such interests are not overridden by your rights and freedoms;
• Consent: Processing based on your explicit consent, including marketing communications and the use of non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6 Data Sharing & Disclosure

at777 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

6.1 Service Providers

at777 engages trusted third-party service providers to assist in operating the platform. These include KYC identity verification providers, payment processors (including GCash, PayMaya, BPI, BDO, and Metrobank integrations), game software suppliers, cloud hosting providers, and customer support platform providers. All service providers are contractually required to process your data only on at777's instructions and in accordance with applicable data protection laws.

6.2 Regulatory & Law Enforcement Authorities

at777 may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine authorities where required by law, court order, or regulatory instruction. at777 will notify you of such disclosures where legally permitted to do so.

6.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of at777's business, your personal data may be transferred to the relevant successor entity. You will be notified of any such transfer and the privacy practices of the successor entity prior to your data being transferred.

6.4 With Your Consent

at777 may share your personal data with other third parties where you have provided explicit consent for such sharing. You may withdraw this consent at any time by contacting our support team.

7 Cookies & Tracking Technologies

at777 uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and analyze platform usage. Cookies are small text files stored on your device when you visit the at777 website.

7.1 Types of Cookies We Use

Cookie Type	Purpose	Required?
Essential	Session management, security, at777 login authentication, fraud prevention	Yes — cannot be disabled
Functional	Remembering your language, game preferences, and responsible gaming settings	Optional
Analytics	Understanding how Filipino players use the platform to improve features and performance	Optional
Marketing	Delivering relevant promotional content based on your gaming interests	Optional — consent required

You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of the at777 platform, including your ability to log in and play games.

8 Data Retention

at777 retains your personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable Philippine law.

• Active account data: Retained for the duration of your account's active status plus a minimum of five (5) years following account closure, in compliance with anti-money laundering record-keeping requirements;
• KYC and identity documents: Retained for a minimum of five (5) years from the date of submission or account closure, whichever is later;
• Transaction records: Retained for a minimum of five (5) years in accordance with AMLC and PAGCOR record-keeping obligations;
• Customer support communications: Retained for three (3) years from the date of the last interaction;
• Marketing consent records: Retained until you withdraw consent, plus a reasonable period thereafter for compliance documentation purposes;
• Technical and device data: Retained for up to twelve (12) months from collection, unless required longer for security or fraud investigation purposes.

When personal data is no longer required, at777 will securely delete or anonymize it in accordance with industry-standard data destruction practices.

9 Data Security

at777 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security measures include:

• SSL/TLS encryption: All data transmitted between your device and the at777 platform is encrypted using industry-standard SSL/TLS protocols;
• Encrypted data storage: Sensitive personal data, including passwords and financial information, is stored using strong encryption algorithms;
• Access controls: Access to personal data is restricted to at777 personnel and service providers who require it to perform their functions, and is governed by strict role-based access controls;
• Two-factor authentication: at777 supports two-factor authentication for player accounts to provide an additional layer of login security;
• Regular security audits: at777 conducts periodic security assessments and penetration testing to identify and address potential vulnerabilities;
• Incident response: at777 maintains a data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, at777 will notify the National Privacy Commission and affected players in accordance with applicable Philippine law.

10 Your Data Rights

Under the Data Privacy Act of 2012 of the Philippines and other applicable regulations, you have the following rights with respect to your personal data held by at777. To exercise any of these rights, please contact our support team via live chat or email.

• Right to be informed: You have the right to be informed about how at777 collects and processes your personal data — which is the purpose of this Privacy Policy;
• Right of access: You have the right to request a copy of the personal data at777 holds about you, along with information about how it is being processed;
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data at777 holds about you;
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to at777's legal retention obligations;
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on at777's legitimate interests;
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible;
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing;
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe at777 has processed your personal data in violation of applicable law.

at777 will respond to all data rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, and you will be notified accordingly.

11 Children & Minors

The at777 platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. at777 does not knowingly collect personal data from individuals under the age of 21. If at777 becomes aware that personal data has been collected from a person under 21 years of age, that data will be deleted immediately and the associated account will be closed.

If you are a parent or guardian and believe that a minor in your care has registered on the at777 platform or provided personal data to at777, please contact our support team immediately so that we can take appropriate action. at777 encourages parents and guardians to use parental control software to prevent minors from accessing online gambling platforms.

12 Third-Party Links

The at777 platform may contain links to third-party websites or services for informational purposes. at777 is not responsible for the privacy practices or content of any third-party websites. This Privacy Policy applies solely to data collected and processed by at777 through the at777 platform. We encourage you to review the privacy policies of any third-party websites you visit.

13 Amendments to This Policy

at777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, at777 will update the "Last Updated" date at the top of this document. In some cases, at777 may also notify registered players of significant changes via email or an in-platform notification.

Your continued use of the at777 platform following the posting of any amendments constitutes your acceptance of the revised Privacy Policy. If you do not agree to the amended policy, you must stop using the platform and may request account closure in accordance with the at777 Terms and Conditions.

14 Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the Republic of the Philippines, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. Any disputes arising out of or in connection with this Privacy Policy shall be subject to the jurisdiction of the appropriate courts or regulatory bodies in the Philippines, including the National Privacy Commission where applicable.

15 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way at777 handles your personal data, please contact our Data Protection team through the following channels:

• Live Chat: Available 24/7 directly from the at777 platform after your at777 login
• Email: [email protected]
• General Support: [email protected]

at777's support team is available around the clock and is familiar with the needs of Filipino players across Manila, Cebu, Davao, Quezon City, Makati, and beyond. We aim to respond to all privacy-related inquiries within 24 hours and to resolve data rights requests within 30 days.